The 3 R's of Pipeline Safety - While leaks rarely occur, it is important to know the three R’s of Pipeline Safety.

How to React to a Pipeline Leak

Know what to do and what not to do if you suspect a pipeline emergency.

Recognize a Pipeline Leak

Your senses of sight, sound and smell are the best ways to recognize a pipeline leak. Leaks rarely occur, but recognizing these signs is the first step in protecting yourself, your family and your neighborhood. Our pipelines transport a variety of products that will appear as a liquid, gas, vapor or combination of the three when not contained in the pipeline.

LOOK for:

  • Discolored plants or trees surrounding the pipeline in an otherwise green area
  • Flames originating from the ground or valves along the pipeline route
  • A slight mist of ice or a frozen area on exposed pipes or valves
  • A dense white cloud or fog
  • Bubbling in standing water
  • An oily or multicolored sheen on land or water


  • A “hissing” sound from the ground near a pipeline or an area of the pipeline
  • A “bubbling” sound

SMELL for:

  • A strange or unusual smell – the products will have a typical petroleum odor, like oil, gasoline or other fuel

React to a Leak

Knowing how to react to releases of products transported by pipelines is critical to the safety of yourself, your family and your community. Product releases can result in flammable vapors that could be hazardous if ignited.

If you find a leak or even suspect there might be a problem with the pipeline, immediately take the following actions:

  • Do not attempt to extinguish a fire that may be fed by the contents of the pipeline
  • Do not attempt to stop the flow of the pipeline by closing any valves or operating any of the pipeline equipment
  • Eliminate and prevent ignition sources:
    • Turn off any machinery and/or equipment in the immediate area
    • Turn off any lit pilot lights
    • Do not light a match, start an engine or even switch on or off an electric light
    • Do not drive into or near the area around the leak
  • Warn others to stay away from the area

Report a Pipeline Leak

When it is safe to do so,

  • Call 911 or
  • The local fire or police department

Call us at 1-800-688-7594

NOTE: Excavators must call 911 in addition to calling the KPL emergency number above.